DownThemAll: FAQ

Frequently Asked Questions

1. Does DownThemAll contain spyware/adware?
2. How much does it cost?
3. Is DownThemAll compatible with my OS?
4. Are there any incompatible software or extensions?
5. Does DownThemAll need any external software to work properly?
6. I encountered troubles using dTa. Where can I get support?
7. I’ve sent you an e-mail but you haven’t replied. What’s going on?
8. Does DownThemAll also work as a download accelerator?
9. How can dTa work as a download accelerator?
10. I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?
11. I really like your software and I’d like to help you somehow. What can I do?
12. DownThemAll! downloads only thumbnail/miniature images. What can I do to load full size images?
13. Will there be Google Chrome/Chromium/Safari 5 support anytime soon?

Does DownThemAll contain spyware/adware?

Absolutely not. Here at dTa we can’t stand annoying software, just like you. And if you don’t believe us, just check it yourself: as any other Mozilla Firefox addon, dTa is an open source project and its code is publicly available.

How much does it cost?

DownThemAll is completely free and open source, meaning you’re free to use, share and modify it. You’re, however, encouraged to contribute a small money amount back, if you like and regularly use our software.

Is DownThemAll compatible with my OS?

DownThemAll is a Mozilla Firefox, Seamonkey, Flock extension, which means that if your OS supports Firefox, then you can surely run dTa as well.

Are there any incompatible software or extensions?

Unfortunately there are a few cases of incompatible software and extensions. Please see our incompatible software page tracking the current state of affairs.

Does DownThemAll need any external software to work properly?

Absolutely not. DownThemAll is completely self-contained, that’s why it’s so lean and fast.

I encountered troubles using dTa. Where can I get support?

Please visit our Help section, where you may find the solution to your problems. We also have a Bug Tracker; please check it, as your problem may have already been reported by someone else. If still you haven’t come across anything useful, drop us a line at info@downthemall.net and let us know. We’ll reply as soon as possible.

I’ve sent you an e-mail but you haven’t replied. What’s going on?

This is a free and open-source project. We spend hours and hours of our free time on coding and testing dTa, so please be patient, we’ll reply as soon as possible. If you need a ‘premium’ support, please consider making a donation and you’ll get the e-mail address destined specifically to our donors, where you’ll surely obtain an answer in a shorter amount of time.

Does DownThemAll also work as a download accelerator?

Yes, it does. It can increase download speed up to 400%.

How can dTa work as a download accelerator?

The idea behind this feature is quite simple: DownThemAll reads the size of the files you want to download and splits them into multiple sections, which are downloaded in parallel. This trick is called ‘multipart download’ and can give you amazing results in terms of download speed, but it cannot accelerate all downloads. And, of course, you cannot download faster than your Internet Service Provider allows.

I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?

Of course you can! Every effort to spread dTa is welcome and very appreciated. Just drop us a line at press@downthemall.net and let us know.

I really like your software and I’d like to help you somehow. What can I do?

You can help us in a lot of ways! It actually depends on how much time your are willing to spend. :) You can just drop a line to a friend and let them know about dTa, or report a bug you’ve bumped into. We are also in constant need of translators, so if dTa is not yet available in your language and you have a couple of hours to spend on our project, please head over to Babelzilla.org and register as an translator or contact us at translators@downthemall.net.
We also remind you that dTa is a free extension, whose development is carried out in our free time; you may want to make a donation to support our work and keep it always reliable and up-to-date.

DownThemAll! downloads only thumbnail/miniature images. What can I do to load full size images?

First of all make sure that you didn’t accidentially select the Images tab. Full size images are usually only linked from a website, not embedded into it, so the Links tab is the appropriate place to look.
When you next download something:

• Use the regular DownThemAll! action, not OneClick!
• Make sure you have the “Links” tab selected at the top.
• Select the image links and download ;)

A lot of sites, especially external image hosters, do not link to the full size image directly, but instead to HTML-page containing the image. There is not much we can do about it: You’ll have to open each of these pages and manually save the full size image displayed there.

You may, however, want to check out DownThemAll! AntiContainer to download from a wide range of image hosters. AntiContainer cannot support each and every image hoster, however.

Will there be Google Chrome/Chromium/Safari 5 support anytime soon?

The short answer is “No”, mainly due to technical limitations of Chrome/Safari. For the long answer see this blog entry about Chrome, which also applies to Safari 5.