DownThemAll: FAQ

Frequently Asked Questions

1. Does DownThemAll contain spyware/adware?
2. How much does it cost?
3. Is DownThemAll compatible with my OS?
4. Does DownThemAll need any external software to work properly?
5. I encountered troubles using dTa. Where can I get support?
6. I’ve sent you an e-mail but you haven’t replied. What’s going on?
7. Does DownThemAll also work as a download accelerator?
8. How can dTa work as a download accelerator?
9. I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?
10. I really like your software and I’d like to help you somehow. What can I do?

Does DownThemAll contains spyware/adware?

Absolutely not. Here at dTa we can’t stand annoying software, just like you. And if you don’t believe us, just check it yourself: as any other Mozilla Firefox addon, dTa is an open source project and its code is publicly available.

How much does it cost?

DownThemAll is completely free and open source.

Is DownThemAll compatible with my OS?

DownThemAll is a Mozilla Firefox extension, which means that if your OS supports Firefox, then you can surely run dTa as well.

Does DownThemAll need any external software to work properly?

Absolutely not. DownThemAll is completely embed in Mozilla Firefox, that’s why it’s so lean and fast.

I encountered troubles using dTa. Where can I get support?

Please visit our Help section, where you may find the solution to your problems. We also have a Bug Tracker; please check it, as your problem may have already been reported by someone else. If still you haven’t come across anything useful, drop us a line at info@downthemall.net and let us know. We’ll reply as soon as possible.

I’ve sent you an e-mail but you haven’t replied. What’s going on?

This is a free and open-source project. We spend hours and hours of our free time on coding and testing dTa, so please be patient, we’ll reply as soon as possible. If you need a ‘premium’ support, please consider making a donation and you’ll get the e-mail address destined specifically to our donors, where you’ll surely obtain an answer in a shorter amount of time.

Does DownThemAll also work as a download accelerator?

Yes, it does. It can increase download speed up to 400%.

How can dTa work as a download accelerator?

The idea behind this feature is quite simple: DownThemAll reads the dimension of the files you want to download and splits them into multiple sections, which are downloaded separately. Then, after the download is completed, it joins the chunks together to return the original file. This trick is called ‘multipart download’ and gives amazing results in terms of download speed.

I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?

Of course you can! Every effort to spread dTa is welcome and very appreciated. Just drop us a line at press@downthemall.net and let us know.

I really like your software and I’d like to help you somehow. What can I do?

You can help us in a lot of ways! It actually depends on how much time your are willing to spend. :) You can just drop a line to a friend and let them know about dTa, or report a bug you’ve bumped into. We are also in constant need of translators, so if dTa is not yet available in your language and you have a couple of hours to spend on our project, please contact us at translators@downthemall.net.
We also remind you that dTa is a free extension, whose development is carried out in our free time; you may want to make a donation to support our work and keep it always reliable and up-to-date.